Contact details Name: Firefox Services Limited Address: PO Box 364, Lytham St Annes, FY8 9LG Phone Number: 07588 136692 E-mail: [email protected] The type of personal information collected The company currently collects and processes the following information:
Personal identifiers and contact details – eg. Name, email address, telephone number, correspondence address
Emails, telephone messages and letters you may have sent to Fiona Reid privately before she has referred your request to carry out professional legal work to the firm
How the company gets the personal information and why it has it Most of the personal information processed is provided directly by you for the following reasons:
You have made an enquiry about professional legal work
You have asked Fiona Reid to carry out professional legal work
The company also receives personal information indirectly, from the following sources in the following scenarios:
Third parties who have given Fiona Reid your information because you have asked them to do so in order for her to discuss an enquiry regarding professional legal work or require professional legal work to be carried out
The company uses the information that you have given in order to consider whether or not you require a Solicitor. We refer your requirement for professional legal work and advice to RJR Legal, Setfords, Taylor Rose, Edward & Amaury and any other firms under which Fiona Reid practices as a Consultant Solicitor (the ‘firm’). The company will therefore share your information with these firms. Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: (a) Your consent. You are able to remove your consent at any time. You can do this by contacting the company. Please note that you may have ongoing contractual obligations with the firm and may contact them to discuss those obligations and any other UK GDPR concerns. How the company stores your personal information Your information is stored securely. Other than the purposes set out above, the company does not retain your information as any professional legal work is carried out by the firm. The company is a referral agent and Fiona Reid is working as a private individual. Your information is not used for any other purpose. Your data protection rights Under data protection law, you have rights including: Your right of access - You have the right to ask for copies of your personal information. Your right to rectification - You have the right to ask to rectify personal information you think is inaccurate. You also have the right to ask the company to complete information you think is incomplete. Your right to erasure - You have the right to ask to erase your personal information in certain circumstances. Your right to restriction of processing - You have the right to ask to restrict the processing of your personal information in certain circumstances. Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances. Your right to data portability - You have the right to ask for a transfer of the personal information you gave the company to another organisation, or to you, in certain circumstances. You are not required to pay any charge for exercising your rights. If you make a request, the company has one month to respond to you. Please contact the company at [email protected] if you wish to make a request. How to complain If you have any concerns about the use of your personal information, you can make a complaint in writing at Firefox Services Limited, PO Box 364, Lytham St Annes, FY8 9LG You can also complain to the ICO if you are unhappy with how your data has been used. The ICO’s address: Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF Helpline number: 0303 123 1113 ICO website: https://www.ico.org.uk